Below is a explanation of all the statuses you may see when you look up the status of your request:
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Awaiting ALA Processing |
The request is not available through normal resources will be sent to a non-library institution such as a museum, archive, or historical society. This status will also apply to requests sent to libraries that do not participate in traditional interlibrary loan and must be contacted directly. |
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Awaiting Copyright Clearance |
The article or book chapter request is being reviewed to determine copyright compliance. If the request does not meet compliance or exceeds maximum copy paged allowed, the request will be canceled. |
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Awaiting Conditional Request Processing |
The request has been sent to a lending library, but the lender has provided conditions to borrow prior to shipping the item. We may either agree to the conditions or seek other lenders. |
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Awaiting Customer Contact |
The request has arrived but is currently being processed in our office to place on the Leavey Library circulation shelf. |
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Awaiting Reply or Awaiting Reply from Doc Del Patron |
Our staff has sent you an email requesting more information about your request(s) and we are currently awaiting a reply. |
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Awaiting Request Processing |
The request has been submitted, has cleared copyright compliance (if article or book chapter), and is now ready to be searched and requested from potential lenders. |
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Awaiting Unfilled Processing |
The request has been returned unfilled by libraries contacted. ILL staff will continue searching for the item through our resources until all efforts have been exhausted. |
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Checked Out to Customer |
The item is currently checked out to the patron. |
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Claims Returned |
This status is assigned to items where the patron has claimed they have returned their ILL items by the due date or later, but were not checked in and have not been received in our ILL office or at the lender. We diligently search our shelves and communicate with the lender to ensure that their items are returned. Items in this status may still be subject to replacement fees. |
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Customer Notified via E-Mail |
The item has arrived, has been processed by the ILL staff, and the patron has been notified of its availability via e-mail. The item is ready to be picked up at Leavey Library or Norris Medical Library. |
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Request Sent |
The request has been sent to a potential lender and we are awaiting notification that the item can be borrowed and delivered. |