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Wilson Dental Library Student Worker Training Guide: Daily Tasks

InterLibrary Loan

InterLibrary Loan (ILL) is used when materials are not available at the Wilson Dental Library. Ostrow Students, Faculty, and Staff can send a request through DocRetriever to see if our Staff is able to locate the item via another library. 

The ILL Library Assistant may require help in pulling journals for the Bound Journal Room or Current Journal shelving, making photocopies of articles, or scanning articles to be processed.


Refer patrons to Ask-a-Librarian for research-related questions when neither the Information Services Library nor Library Director are available. Here patrons can email questions or schedule an appointment with our librarian.

Patrons can view the Reference Office Calendar here.

Library Daily Tasks List

Always begin and end your shift with clocking in/out of Workday. Then follow through with the below task list in order:

  1. Check and fill, as necessary, the paper supply in ALL printers, copiers and fax machines.
    1. Staff Printer & Fax Machine, located in the Staff Area.
    2. WDL_Note Printer & WDL_Color Printer, located behind the Circulation Desk.
    3. WDL_VRef Printer, located in the Computer Area.
    4. Department Copier & Student Copier, located in the Copy Room.
  2. Shelve all library items on the shelving cart ONLY AFTER scanning them in to ensure they have been properly removed from the patrons record and scanning through the book for
    1. Pen/Pencil Marks
    2. Highlighting
    3. Torn Pages
    4. Loose Binding
    5. Leftover Bookmarks
  3. Walk through the library every hour, including the book room and journal room, to retrieve any journals, books or other materials left unattended and arrange chairs properly. Remind patrons of food and noise policy as necessary. Write down how many people are in the library on the stats sheet at the circulation desk.
  4. Check Group Study Rooms AFTER each use to ensure lights are off, chairs are arranged properly, computer and television screen are turned off, white board is clean and door is securely locked.
  5. Ask the Staff member on desk duty if there are additional tasks which need to be addressed.

Opening Shift Student, please remember:

  • To check the outside drop box for returned items and lock it (check in these items using "book drop" under "check in" mode on Horizon).

Closing Shift Student, please remember:

  • After 7pm, pull all Reserves Holds that have not been claimed and re-shelve.
  • 15 minutes prior to closing, inform all patrons that library is closing soon.
  • 5 minutes prior to closing, push in all chairs, turn off al lights, open study room doors, close Book Room and Bound Journal Room doors, etc. 
  • At closing, post the "CLOSED" sign on the main entrance door.


Learning Center Daily Tasks List

Always begin and end your shift with clocking in/out of Workday. Then follow through with the below task list in order:

  1. Ensure the Projector is OFF and the projection screen is fully retracted.
  2. Erase and clean any markings left on the whiteboard.
  3. Perform a walk-through to push in all chairs, make sure all computer monitors are up, etc.
  4. Check and refill the LC_VREF printer.
  5. Maintain daily statistics. Write down head counts every half-hour and how many people walk into the library on the usage stats sheet.
  6. Use DeepFreeze to restart computer stations remotely from your workstation after checking in the Learning Center Computer Card (white card).
  7. Always call the library circulation desk if you need a break, need assistance, the next student has not arrived for their shift, etc.

Opening Shift Student, please remember:

  • To retrieve both sets of Learning Center keys from the library key box.
  • To use DeepFreeze to restart all machines, especially if a class was just using the Learning Center.

Closing Shift Student, please remember.

  • 15 minutes prior to closing, let patrons know that we are closing soon.
  • To lock all desks and cabinets.
  • To turn off all lights.
  • Close the front door and ensure that both Learning Center doors are locked.
  • To return Learning Center keys to the library key box.

Ex Libris

Alma is the current Integrated Library System (ILS) that the Wilson Dental Library and Learning Center use to manage our materials.

Student Library Assistants should be familiar with the following Alma functions:

  • Checking out materials
  • Checking in materials
  • How to handle blocks and messages
  • How to look up a patron record
  • How to look up an item via title, barcode, call number, etc.

Primo is the patron-facing side of Alma. Here borrowers can search materials via title, author, call numbers, etc.

It is important to be familiar with searching on both Alma and Primo.

Alma Training Manual

This manual is designed to serve as an introduction to Alma and how to handle Fulfillment-related functions (checking in/out items, looking up patrons, etc.)