ProQuest RefWorksThe new RefWorks is a premier reference management service that supports the needs of students, faculty and librarians. With a refined user experience, full-text management, collaboration and other features you’d expect from a reference management solution, RefWorks enables students and faculty to have a more efficient and reliable process for producing the best research papers and grants. Libraries are able to offer this powerful service and have full administrative controls and analytic's that provide a consistent source of patron and content usage.