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Citation Management Software

How to use citation management software. Includes EndNote, EndNote Web, RefWorks, and Mendeley.

EndNote Online


For a list of commonly asked questions and answers visit FAQ.

The FAQs I encounter most often are:

Importing from Google Scholar - see under Hot Topics in Support and Services

Import 2: re Mac users and Firefox, instead of IE or Safari

QWYW 56: re Mac users and Pages 09 software

QWYW 60: re Word software and missing EndNote tools / toolbar

Styles 5: re Journal name abbreviations or the full journal name