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Distance Learning: How to Get Help
This guide provides resources and helpful tips to support students in Distance Learning programs or online courses.
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Troubleshooting Online Access
Using Course Reserves (ARES)
Using Document Delivery (IDD)
How to Get Help
Instructional Tutorials
Tutorials etc.
Tutorials & Instructional Videos
Library FAQs (Frequently Asked Questions)
Options for Research Assistance
Contact Your Subject Librarian
Find the librarian who specializes in your discipline.
IM / Chat with a Librarian
Use our chat service to contact a librarian (generally 11-5 PST). When no librarian is available, you will receive an answer within 24 hours to your email-generated question.
USC ITS and computing support
ITS Customer Service Portal
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Using Document Delivery (IDD)
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Instructional Tutorials >>