USC Libraries Student Assistant Training Tutorials: ILLIAD & ARES


ILLiad Services - What is it and who is eligible to use it?

ILLiad is USC Libraries' system for requesting research materials such as books, book chapters, or articles through a network of libraries, research centers, and other institutions across the globe. The name ILLiad can be thought of as an acronym for Inter-Library Loan internet accessible database.

All University of Southern California faculty, staff, graduate students, and undergraduate students currently employed and registered with the University are eligible to request material through interlibrary loan.

The only exceptions to this rule are USC Health Sciences and Law faculty, students, and staff.

Document Delivery (IDD) What is it & who is eligible to use it?

IDD's Document Delivery service provides article and book chapter requests from USC-owned journals, books, and other materials. These documents are scanned and posted on our server for easy access.  The patron receives a link to the electronic document via e-mail to view, download, or print.

The following USC statuses are eligible for Document Delivery services:

  • USC Faculty member
  • USC Staff
  • Graduate student
  • Student enrolled in a Distance Education Course

Please Note: Although Undergraduate students are not eligible for full document delivery services, they can request articles and book chapters held in off-campus locations such as Grand Avenue Library, East Storage, or Government Documents.

There is no charge or fee for using this service at this time.

Course Reserves (ARES)

Automated Reserves System (ARES) manages course reserves including electronic reserves and physical reserve requests. Maintained and operated by the Integrated Document Delivery (IDD) department, the ARES database differs from Blackboard as it is supported by USC Libraries staff to manage physical and electronic reserve requests obtainable and available from library resources. 


Access to ARES requires your USC Net ID and password.  Your USC NetID, which is sometimes also referred to as your "username", is the first part of your USC e-mail address; the part before the "@". For example, if your email were '' you would enter 'ttrojan' in the USC NetID box. Your password is the same as the one you would use to access email using the USC email system.

Logon to ARES: