Interlibrary Loan and Document Delivery (IDD) utilizes university authentication requiring that you use your USC Net ID and your USC email password to access the system. The following is a basic guide to logging into and accessing IDD online services.
I am a new user. How do I log into ILLiad?
You will need to use your USC Net ID and your USC email password to access the system. The Net ID is your USC email name before “@usc.edu”.
If your USC e-mail is firstname.lastname@example.org then your Net ID is tommytrojan. Your password would be the same one you use to access e-mail.
If you are new to the IDD system and you log in with your Net ID and password, you will be prompted to fill out a mandatory information form. IDD staff will need to review your credentials and information to determine your eligibility for services.
For more information about your Net ID and other USC computing accounts, please visit USC's Information Technology Services.
My password does not work when I try to log in. What do I do?
If you have forgotten your Net ID password, you will need to contact USC ITS Support or visit USC's MyPassword page to change your password. Please note that this password change will affect other services such as MyUSC and your e-mail. Also note that although the page states that it takes up to 15 minutes for the change to take effect, it could actually take up to an hour for the change to completely take affect across library systems.
I have not used IDD in a long time and have an account where username matches my USC Net ID. What will I need to do to log in?
Nothing. You will log in to the system as described above and access your account as normal. Your current and past request history will still be accessible with no interruption in service.
I have not used IDD in a long time and have an account but the username does not match my USC Net ID. What do I do?
You will need to create a new account. After logging in with your Net ID and password, you will be prompted to fill out a mandatory registration form. We will then merge your new account with your old account and will you have access to your current and past request history with no interruption in service.
I am a USC Health Sciences / Law student, staff, or faculty. Will I have access to IDD services?
Dental, Medical, Pharmacy, Occupational and Physical Therapy students, staff, and faculty must use Norris Medical Library's DocRetriever service.
Law students, staff and faculty must use Asa V. Call Law Library Interlibrary Loan.
I am a Visiting Scholar / Alumni / Retired USC employee. Will I have access to ILLiad?
Unfortunately, no. Please see USC Libraries Access & Borrowing Policies for an overview of interlibrary loan eligibility.
I am a faculty member. How can I request an ILL Proxy Account for my research or teaching assistant(s)?
Because the system requires an unique Net ID to access, ILL proxy accounts are no longer available.
Why was the change to Net ID authentication made?
This change was made In a continuing effort to streamline access to all library services. You will no longer need to keep track of different usernames and passwords for various library services.