Skip to main content

Communication Informatics: Citation Tools


RefWorks is a Web-based citation manager that allows you to import references from text files, web sites or online databases. You can use RefWorks to format a paper and a bibliography in seconds. (First time users should sign up for an individual account and select a username and password).

Checkout the RefWorks LibGuide for more information

Here is a brief guide to walk you through the process to set up your account and other features of RefWorks.


Mendeley is free online reference citation management tool that allows you to manage, organize, write, cite and collaborate with folks locally and internationally. As a web-based tool, you can sync desktop and web searching.

For more information check out the Mendeley LibGuide


For more information checkout the Zotero research page

Key Features:

  • Firefox plugin so it works wherever Firefox does
  • Integrates with Firefox browser to provide 1-click importing
  • Desktop client available
  • Will store any file type
  • Archives web pages (i.e. stores them as they are when you save them)
  • Provides plugins for Word and Open Office to create bibliographies
  • Drag-and-drop citations into your paper
  • Create shared or group libraries
  • Publish your library or a certain folder as an RSS for others to see