Most of the time, remote access to library materials online will be easy!
When you want to access an e-book, e-journal article or database you should see something like this:
After logging in (aka "authenticating"), you should be directed automatically to the resource you wanted.
If it doesn't work, there are steps you can take to resolve the problem.
Having trouble with remote access?
If you encounter a broken link or cannot get into a resource, you can do a few things first to make sure that there really is a problem.
If you still cannot get into the resource, please use this form to report the problem.
Review these help pages to answer technical questions yourself:
To assist visually-impaired users, ebrary can be displayed in a screen-readable, text-only mode that works with a user’s own text-to-speech program, such as JAWS.
To request this mode:
Step 1 – Ask a Librarian to contact firstname.lastname@example.org and request the screen-readable, text-only option for an individual user. They will need the user’s personal ebrary account username.
Step 2 – The user will then be able to activate the text-only mode as follows:
a) Go to your ebrary site and log in to your personal ebrary account
b) Click on the “My Settings” button at the top right of the ebrary page
c) Click “Edit Settings”, then under “Additional Settings” click “Enable Accessibility Mode”
d) Click “Save Changes”
e) Once those changes are made, anytime the user is signed in to their bookshelf account, all documents opened in QuickView will be viewed in the special screen-readable, text-only mode.
f) The user can then use QuickView in conjunction with JAWS or another text-to-speech program
For tips on using Jaws with ebrary Accessibility Mode, see: http://support.ebrary.com/kb/jaws-tips/